Regulation & Compliance
Aquacell has a long history with the processes associated with regulation and compliance. As the first organisation to be awarded a Water Industry Competition Act (2006) (WICA) license by IPART, we are experts in beginning-to-end management of applications.
Aquacell holds Network Operators Licenses and a Retail Suppliers License under the Water Industry Competition Act (2006):
- Retail Supply Management Plan
- Customer Service Code of Conduct
- Debt Recovery Code of Conduct
- Privacy Policy
For further information, visit the WICA website, or download a copy of the latest Retail License Plan Audit.
